Refund Policy
Last updated: January 2026
This Refund Policy explains when refunds may be available.
Subscriptions
Subscription fees are non-refundable once a billing period begins.
Exceptions
- Duplicate charges
- Billing errors
- Failure to deliver any service
Chargebacks
Please contact support before initiating a chargeback.
Contact
Refund requests: support@castorae.com